REFUND AND RETURNS POLICY
Welcome to We Are All Made LLC (hereinafter referred to as “we”, “our website” or “our company”). We want you to be satisfied with your purchase. If you are not satisfied with your order, please read the following refund terms carefully.
- Refund Policy
●Return and Exchange Period: You can request a refund within 30 days after receiving the product. Please ensure that the product is unwashed, unused and in its original packaging.
●Defective Products: If the product you received is defective or wrong, please contact us within 7 days of receipt for processing. - Refund Process
- Contact Customer Service: Please contact our customer service team by email (gabriellehumphrey@weareallmadeshop.com) or phone (4782263719) and provide your order number and reason for return.
- Return Authorization: After you submit your refund request, we will review your request and provide you with a return authorization and specific return instructions.
- Return the product: Ship the product back according to the instructions we provide. Please retain the tracking information of the returned product for subsequent inquiries.
- Refund Processing: Once we receive the returned item and confirm that it is eligible for a refund, we will process the refund within 7-10 business days. The refund will be refunded to your original payment method.
- Fees and Shipping
● Shipping: Return shipping is the responsibility of the customer unless the item is defective or wrong.
● Original shipping: If you choose a full refund, the original shipping cost will not be refunded. - Exceptions
The following situations are not eligible for the refund policy:
● The item has been used or damaged.
● Customized or personalized items.
● Refund requests after 30 days. - Any questions
If you have any questions about the refund terms, please feel free to contact our customer service team. We will be happy to help you!
● Email: gabriellehumphrey@weareallmadeshop.com
● Phone: 4782263719
Thank you for your trust in We Are All Made LLC, we look forward to providing you with quality products and services!