FREQUENTLY ASKED QUESTIONS
Welcome to We Are All Made LLC (hereinafter referred to as “we”, “our website” or “our company”). We value our customers’ opinions and hope to provide you with answers and support through these terms. If you encounter any problems while using our website or services, please refer to the following terms.
- Inquiries and Support
If you have any problems while browsing our website or using our products, please contact us at the following methods:
●Email: gabriellehumphrey@weareallmadeshop.com
●Phone: 4782263719
●Live Chat: Access the live chat support function on our website (if applicable). - Frequently Asked Questions (FAQ)
To help you solve some common problems, we provide a FAQ section covering the following topics:
●Order Processing:
○How do I place an order?
○When will I receive an order confirmation?
●Payment Information:
○What are the acceptable payment methods?
○What are the reasons for payment failure?
●Shipping and Delivery:
○How long does it usually take to ship?
○How do I track my order?
●Return and Exchange Policy:
○How do I get a refund or return?
○How long does it take to process a refund? - Problem Solving Procedure
If you encounter an issue that cannot be resolved, please follow the steps below:
1.Contact Customer Service: Please be sure to provide a detailed description of the problem when contacting, and include your order number (if applicable) so that we can quickly process your request.
2.Response Time: We will respond to you within 2 business days of receiving your request. Complex issues may take longer, but we will do our best to provide you with a solution as soon as possible.
3.Upgrade Request: If you are not satisfied with our initial response, you can request to upgrade your issue to the premium support team.
4.Force Majeure
In the event of force majeure such as natural disasters, war, terrorist attacks, strikes, government actions, etc., we may not be able to respond to your inquiry on time. We will try our best to communicate with you in a timely manner in this case.
5.Changes to Terms
We reserve the right to update these Terms at any time. All changes will be posted on this page, and your continued use of the website after the changes constitutes your acceptance of these changes.
6.Governing Law
These Terms are governed by the laws of the United States. If there is any dispute, both parties agree to submit it to the court where our headquarters is located for resolution. - Contact Us
If you have any questions about the terms in this article or need further assistance, please contact us by the following means:
●Email: gabriellehumphrey@weareallmadeshop.com
●Phone: 4782263719
Thank you for choosing We Are All Made LLC! We look forward to meeting your needs with excellent products and services!